What this is How invoicing works and VAT handling for different regions.
Who this is for Workspace owners and billing managers.
Invoices
When Generated - Monthly on billing date - Immediately on upgrade - When add-ons enabled
What is Included - Base plan cost - Add-on charges - Applicable taxes
Accessing Invoices 1. Go to Workspace Settings Billing 2. Click "Invoice History" 3. Download PDF for any invoice
VAT Handling
EU Customers - VAT charged based on your country rate - Provide VAT ID to enable reverse charge
Non-EU Customers - Generally no VAT applied - Local taxes may apply
Updating VAT ID 1. Go to Billing Settings 2. Enter VAT ID 3. Save - validation runs automatically
Common Issues - Update your billing country for wrong VAT - Contact support within 30 days for corrections