Email Deliverability Issues

The Problem You are not receiving emails from SolarQuant (verification, notifications, reports).

Possible Causes - Emails going to spam/junk folder - Corporate email filters blocking - Typo in email address - Email provider blocking bulk senders

How to Fix

Check Spam Folder 1. Open spam/junk folder 2. Search for "solarquant" 3. Mark as "Not Spam" if found

Whitelist Our Domain Add these to your safe senders: - noreply@solarquant.app - support@solarquant.app

Corporate Filters Contact your IT department to whitelist solarquant.app domain.

Verify Email Address 1. Go to Profile Settings 2. Check email is spelled correctly 3. Update if needed

Still Not Working? Contact support with: - Your email address - Type of email expected - Any error messages