File Upload Troubleshooting

The Problem Files will not upload or you are seeing upload errors.

Possible Causes - File too large - Unsupported file format - Network connection issues - Browser compatibility

How to Fix

Check File Size - Maximum: 10MB per file - Reduce PDF quality if too large

Check File Format Supported formats: - Documents: PDF, DOC, DOCX - Spreadsheets: XLS, XLSX - Images: PNG, JPG, JPEG - Presentations: PPT, PPTX

Network Issues 1. Check internet connection 2. Try on different network 3. Refresh page and retry

Browser Issues 1. Try different browser (Chrome recommended) 2. Clear browser cache 3. Disable browser extensions

File Name Issues - Avoid special characters - Keep names under 100 characters

Still Not Working? Contact support with: - File type and size - Browser and version - Error message screenshot